StoneLoads was built by veterans of the natural stone industry, and it's our goal to make this platform as easy to use as possible.
We know "new technology" can feel daunting — but the StoneLoads platform was built to be easy to use. You'll find that it feels very similar to a normal online shopping experience you likely already use (think Amazon, eBay, etc.). Once you get acclimated, you'll be buying or selling smoothly in no time.
To help you get comfortable, we offer a variety of resources:
- Our Knowledge Base is available 24/7 with answers to questions and video tutorials to many of our most frequent questions.
- Our chat function (in the bottom right corner of your screen) is here to help at any time. While we may not be available at all hours of the day, we do our best to reply quickly and help walk you through any questions you may have.
- Our team wants to make this experience as seamless as possible. If you're still unsure about how to buy or sell, send us an email at support@stoneloads.com and one of our representivies will reach out to help!