I didn’t receive an account confirmation email. What do I do?

You should receive an email regarding the status of your StoneLoads buyer or seller application within five business days.

Each account application is reviewed by the StoneLoads team (yes, a real human!). Please allow 3 to 5 business days for us to review and verify accounts. If it's been more than five business days and you still haven't heard from us, first check your spam folder. If you still aren't seeing our reply, please email us at support@stoneloads.com.